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SEKO Logistics with CustomsCity Launches DutyPay, Next-Generation Customs Compliance and Clearance Platform

May 21, 2025 --

SEKO Logistics (SEKO), the leader in end-to-end global logistics, has today launched DutyPay, a next-generation customs compliance platform built in partnership with CustomsCity, a leading provider of automated customs compliance solutions for global ecommerce. This comprehensive solution is designed to help global retailers stay compliant, calculate duties in real-time and maintain frictionless delivery into the U.S. market.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250521813606/en/

Built for today’s ecommerce environment, DutyPay combines SEKO’s fast-moving parcel operations with CustomsCity’s automated duty and tax calculation tools to simplify the complexities of cross-border shipping. The platform allows visibility and control before goods even leave the warehouse, using real-time HTS classification, duty and tax estimates, simplified payments and automated clearance to ensure accuracy and compliance. Flexible by design, DutyPay can be integrated at checkout or used alongside SEKO’s full-service logistics, giving brands the confidence to scale globally without compromising delivery speed or operational control.

"SEKO is proud to be at the forefront of innovative ecommerce logistics,” said Jamie Andrade, SVP of Product Management. “With CustomsCity, we’ve created a unique offering designed to help our clients adapt quickly to industry landscapes while maintaining consistency.”

DutyPay transforms the ecommerce customs classification and clearance process. As a seamless, tech-driven experience designed to keep goods moving, the platform features:

  • Real-time landed cost calculator at checkout, enabling customers to see duties and taxes before purchase
  • Automated customs classification and documentation, powered by CustomsCity’s eManifest and Automated Commercial Environment (ACE)-compliant platform
  • Support for both Type 1 and Type 11 entries, providing flexible routing based on shipment size and risk
  • Predictive screening tools to flag undervalued or restricted items upstream

“This flexible, plug-and-play approach works for businesses of all shapes and sizes,” said James May, President at CustomsCity. “Merchants can easily calculate duties before shipping, pick the smartest fulfillment route and stay customs-compliant – without skipping a beat on the customer experience.”

SEKO and CustomsCity are redefining ecommerce customs clearance with DutyPay. To learn more, or to get in touch with a representative, visit SEKO's website.

About SEKO Logistics

Built on nearly 50 years of logistics expertise, SEKO Logistics is the no-nonsense global end-to-end logistics partner – from shipper to consumer. SEKO delivers client-first service, expert reliability and tech-driven shipping solutions that turn supply chains into a competitive differentiator. With over 150 offices in more than 60 countries, SEKO helps you move at the speed of global commerce. Learn more at www.sekologistics.com.

About CustomsCity

Customs City was established out of a combined experience of more than 25 years of helping companies comply with Customs Compliance and EDI messaging. We believe that by adopting modern technologies and combining with the knowledge of Customs & Trade we can deliver the optimal solutions for our customers. Learn more at https://customscity.com/

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